The food is horrible!! The staff not smiling and looks that they don’t want to work
The food is horrible!! The staff not smiling and looks that they don’t want to work
As I paid for extra space - the seat was OK. The snack is very bad! The service is fair. The WiFi was so slow i could not see the provided movie and free TV. Just had so seat all the time...
Great entertainment system. The crew was somewhat helpful, but ignored the calls completely. Also all the isle seats were taken by the time of check-in and we had to squeeze a family of 5 on middle seats in 3 rows - awfully inconvenient to fetch nappies, take kids to the toilet or fetch water. Seat spacing was ok and the missile defence system of ElAl planes is unmatched.
Window seats on the 737 are tight and narrow. Staff was good.
El al is the best choice for flights to Israel.
The crew was great, the seats were comfortable, food was a sandwich , but very tasty and the ElAl new on board through WIFI was good. Thank you EL AL for improving
Amazing airport security, and the time of war. Keeping up the excellent service in adverse time
Best responsive crew ever Miri has been amazing to take care of my special unfortunate needs with efficiency and kindness Her and El Al team are 👍👍👏 And all the young persons in the El Al team were top notch and with everybody Great experience , no hesitation to book a El Al flight and the Dreamliner is really a dream of comfort and modernity
the airplane was new and nice. the crew and the food was so so
It’s the last time I would use this airline
The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.
Old cabine without flat bed in business for a 12 hour flight is not acceptable
Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.
Generally good. The crew is excellent. The food could be better.
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
No bording was given for next trip on same carrier, food was very moderate.
No birding was given for next trip on same carrier, food was very moderate.
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
Good experience with Turkish Airlines. We will be back with Turkish in the future and look forward to upgraded business class on the 777 beginning in 2025 and on the Airbus 350 now.
Excellent service and comfort from the moment you check in. Flight crew is hyper focused on making passengers comfortable and at ease. It’s like a flying hotel!
Nothing really was great as such. Seen other no name airlines perform better.
Was not able to check in online, so had to stand in line for 90 minutes to get a boarding pass, and I had no luggage to check. Why not let people check in in advance on line? Or at a kiosk at the airport?
Boarding did not have a clue what is an EU disability card
Not a good experience from Lagos was very terrible paying for one extra bag is #403,600 in dollars is $331 which is too high and when get to Ny I don’t receive my bag till 2nd day some of my stuff was damaged am not really happy with Turkish Airlines very poor services.
The flight was very dirty and the food was very bad
Service was superb and the flight experience overall was great
The flight departed on time and the staff was professional.
Flight canceled and then “uncanceled” after I booked are placement. I had to pay for both a Turkish Air doesn’t admit their mistake
The flight was delayed almost 2 hours. Bad customer service etc. I will never fly Luthansa. Ever!!!
Food wasn’t very good, old business seating configuration on an old A340
The plane was delayed 2 hours. The wifi did not work. The seat in first class was not comfortable because the bottom felt like it lost all of its padding. And I did not like when the flight attendant made me wait at my seat to use the bathroom and didn't tell me why. If there were too many people using the 1st Class bathroom, she should have told me to go in the back, coach bathrooms. I guess I have to feel fortunate that they found 2 local pilots to still fly the plane tonight after the original pilots ended up at an airport 60 miles away due to high winds.
Plane was so old it had cigarette butt trays in the seat
Pretty turbulent, but not anyone’s fault. They got us there. Impressed that they carried on with a drink service.
The staff was phenomenal. I can’t think of anything that could be better. Will be flying with UA again
Nothing bad to say about the actual crew or airline. It was nice to have a complimentary FULL can of soda, as well as a snack. Blankets and earbuds were also provided at no cost for this red eye flight. I especially appreciated the free WiFi and movie selection with the Bluetooth option. It helped the flight pass more quickly. No matter who you fly, boarding and disembarking are always SUCH a pain. As I mentioned, this is on the passengers and not the crew!!
Lufthansa really doesn’t care. Had my 11yr old sitting in a different aisle than me. Ticketing and staff and boarding said they couldn’t do anything!!! Typical Lufthansa flight…always the same!
The boarding on this Air Canada flight from Toronto to Barcelona was a complete mess. The ticket was written under United but they were actually Air Canada flights. We went from one end of the Toronto airport to the complete other side.
Include at least some snack in the airfare and distribute it for free in flight rather than have customers pay for it. Customers are more likely to accept a $10 increase in air ticket than but a snack in flight for $5.
Disappointing. Had to pay 70 euros for one checked bag. Transatlantic flight was cramped, not very comfortable
They offered several meals and snacks, the crew was very friendly and kind. There was a broad selection of movies, shows, and games. I was impressed!
Our flight was delayed by 2-hrs but I understand it was beyond the scope of the crew members
I could change to business before flight and everything was perfect except for entertainment which was none.
Overall was good except for the seat which, for an 8 hour intercontinental flight, was uncorfortable. For that kind of flight seats should have more space, even for economy seats.
Other than a late takeoff (not British Airways fault) and some delays with baggage, it was a terrific flight. The crew in business class was superb and the seat and accommodations clean and modern. Could not have asked for more.
Needed more info on connecting flight. Late flight made very short connection. Lost luggage that we still do not have!
Good food, prompt and timely flight, good on-board personnel
Original flight was cancelled - After waiting 2 hours for new take-off times. Then had to stand in line for 3 hours, ending at 2:30 am - to be told, " No hotel rooms anywhere in Dallas". No way for me to get any rest at DFW at that time of night.
Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated